HOUSE AND LAND SETTLEMENT GUIDE

Welcome to the Arli family

HOUSE AND LAND PROCESS

Congratulations on buying your new home

You’ve done it! Your new home and lifestyle are almost a reality after years of saving and dreaming. We’re so happy for you and can’t wait to hand over the keys.

To help you prepare for settlement, please review this useful guide. If you have any questions along the way, we’re here to help.

What to expect

At Arli Homes, we want your settlement experience to be smooth and enjoyable. That’s why you’ll have a dedicated Client Services Coordinator who will be your main point of contact throughout your Arli journey.

Here’s what to expect from us and what you need to do before moving into your brand-new Arli Home.

Tasks

Who does what?

1 Sign the contract of sale

After you’re 100% happy with the details of your new home, we sign the contract of sale together.

2 Introductory call and email

Our Client Services Coordinator will introduce themselves and explain the settlement process.

You’ll review the information and ask any questions.

3 Appoint a legal representative

You need a legal representative to handle the legal paperwork for your new home. They will liaise with us and your bank or broker on your behalf.
Learn more

4 Appoint a lender if needed

If you need help finding a lender, we can recommend our trusted mortgage brokers.

Choose your lender and start getting your loan organised.

5 Construction updates

Slab commencement
Frame stage
Lock-up
Nearing completion
Completion

6 Finance

We’ll remind you to arrange your finance around the time your home’s frame is built.

If you haven’t already, you must apply for a formal loan approval at least three months before settlement. This will ensure you have enough funds to pay the balance at completion.

7 Valuation

If you’re getting a loan, your lender will want to do a valuation. A member of our team will accompany the valuer on site. This inspection is conducted approximately 4 weeks before settlement or on practical completion.

You’ll provide our details to your finance broker or lender to arrange a valuation inspection.

8 Final inspection

Before settlement, we’ll invite you to inspect your new home to ensure everything is in order.

Attend the grand tour of your new home and learn how everything works.

9 Settlement preparation

Our solicitors will notify your legal representative when your home is complete and ready for settlement. The settlement date will be 14 days after you receive the notice that a certificate of occupancy has been issued for the property.

Your legal representative will finalise the documents needed by us, you and your bank or broker. They will also confirm the final payment amount and the settlement date with you.

10 Settlement

We complete any final touch ups then settlement takes place.

The final payment takes place, and you take ownership of your new home. Your bank or legal representative (if no bank) takes the title on your behalf.

11 Handover

Once settlement is completed, we will meet you to handover your keys and settlement pack, generally the afternoon of the booked settlement date.

It’s time to move in and enjoy your new Arli home.

12 Maintenance

Once you move into your new home, items may appear requiring our attention. Our Home Concierge team will inspect and address warranty items after the first 90 days is up.

You’ll get a 90-day Defect Rectification Form in your handover pack. Keep a list of items you want us to investigate.
Learn more

Got some questions? Get in touch with our team today

Legal support

If you’re new to home buying, it can feel daunting. Here’s some information to help you understand how your legal representative will support you.

Your legal representative

Your legal representative is a solicitor or licenced conveyancer who can help you with the legal side of buying your new home. They will give you legal advice and prepare the documents and communication for you.

How they help

Contract assistance

Send you and your bank a complete copy of the signed contract.
Explain your legal obligations and answer any legal questions you have.
Help you avoid any delays or problems with settlement.
Manage any extensions you may need due to unexpected situations.

Loan assistance

Ensure your bank gets all the documents they need for settlement, including a title search, signed contract, statutory declarations and transfer of land.
Keep your bank updated on your settlement status so they are ready.

Settlement assistance

Arrange your settlement with our solicitor and your bank.

Got something on your mind?

Settlement

Do I need to be there for settlement?

No, you don’t have to attend the settlement in person. Your legal representative and bank will take care of it for you through the Property Exchange Australia Limited (PEXA) portal.

What if I can’t settle on time?

You have 14 days to settle after we notify you that your home is ready. If you can’t make it, you must inform your legal representative as soon as you know. You must also ensure you’re prepared early enough to avoid any contract breaches or penalty charges.

What if Arli Homes delays settlement?

We’ll do our best to complete your home as close as possible to the date we told you. Sometimes, things outside our control can affect the completion of the works. These can include things like bad weather, government approval delays or service issues. If this happens, we’ll let you know as soon as possible.

What if I find issues with my home before settlement?

Talk to your legal representative for advice. They can help you with any legal matters or questions you may have.

Where can I get a copy of my occupancy permit?

Your legal representative will give you a copy of this at settlement.

How can I protect myself from cyber criminals when I’m transferring large amounts of money?

When you pay a home deposit or settlement payments you might need to pay large sums of money to a bank account (either Arli Homes, your solicitor/ conveyancer or Arli’s Solicitor). There is a chance that cyber criminals could send fake messages to trick you into transferring the money to them. Here are our tips for staying safe:

WAIT: If you get a payment request, stop and think before you act. Ensure it’s legitimate, that the email address looks right and that everything else stacks up.
CHECK: Verify that it’s a legitimate request, even if it looks correct. A quick phone call to your contact could save you from disaster.
STOP: If you can’t verify the request, don’t act. You’ll never receive urgent requests for payment from us. Contact us any time if you’re feeling unsure.

Handover

Who will show me how to use my appliances?

Your Client Service Coordinator will show you how to use your appliances during your final inspection. Your handover pack also contains the appliance manuals.

When can I move into my new home?

You can move into your new home after settlement and handover. We usually recommend booking removalists the day after settlement to allow for any unexpected delays.

Defects and warranty

How long is my structural home owners warranty?

Your structural home owners warranty is 10 years

What is the 90-day maintenance period?

By law, we must give you a 90-day period to list any defects not caused by normal wear and tear. We’ll then fix them after the 90-day period is up, depending on how urgent and serious they are.

How do I report minor defects?

If you have any defects that are not emergencies, you need to list them in your 90-day Defect Rectification Form. You must do this on or before the 90 days from the date you move in. You can only submit one form, so check everything carefully. You can find the form in your handover pack and email it to home.concierge@arli.com.au

What if I have an emergency defect?

If you have a defect that is an emergency, you need to contact our Home Concierge Team or your relevant authority right away. You can find the emergency numbers in your handover pack.

What if I have a problem with my appliances?

Your appliances are covered by the manufacturer’s warranty. We’ll ensure they’re working before settlement, but if they stop working after that, you can claim it directly from the manufacturer. You can find the warranty details and the manuals in your handover pack.

HOUSE AND LAND SETTLEMENT GUIDE

Welcome to the Arli family

HOUSE AND LAND PROCESS

Congratulations on buying your new home

What to expect

Tasks

Who does what?

1

Sign the contract of sale

2

Introductory call and email

3

Appoint a legal representative

4

Appoint a lender if needed

5

Construction updates

6

Finance

7

Valuation

8

Final inspection

9

Settlement preparation

10

Settlement

11

Handover

12

Maintenance

Got some questions? Get in touch with our team today

ARLI HOMES

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DESIGNS

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